Terms of service

Terms and Conditions and Customer Information

I. Terms and Conditions

§ 1 Basic Provisions

1. The following terms and conditions apply to contracts that you conclude with us as the provider (Leslis GmbH) via the website https://leslis.de. Unless otherwise agreed, the inclusion of your own conditions, if any, is contradicted.

2. Consumers in the sense of the following regulations are any natural persons who enter into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activities. An entrepreneur is any natural or legal person or a legal partnership that acts in the exercise of its self-employed professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of the Contract

1. The subject of the contract is the sale of goods.

2. By placing the respective product on our website, we are making you a binding offer to conclude a contract for these conditions specified in the item description via the online shopping cart system.

3. The contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are placed in the "shopping cart." You can call up the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time.
After calling up the "Checkout" page and entering your personal data as well as payment and shipping conditions, the order data will be displayed as an order overview.
If you use an instant payment system (e.g., PayPal / PayPal Express, Amazon Payments, Sofortüberweisung) as a payment method, you will either be guided to the order overview page in our online shop or forwarded to the provider's website of the instant payment system.
In case of redirection to the respective instant payment system, make the appropriate selection or entry of your data there. Finally, the order data will be displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.
Before submitting the order, you have the option to check, change (also via the "back" function of the internet browser), or cancel the order.
By submitting the order via the corresponding button ("order with obligation to pay" or similar designation), you legally accept the offer, which results in the conclusion of the contract.

4. The processing of the order and the transmission of all information required in connection with the conclusion of the contract is carried out by email, partly automatically. You must therefore ensure that the email address you have provided to us is correct, the receipt of emails is technically ensured, and, in particular, it is not prevented by SPAM filters.

§ 3 Custom-made Goods

1. You shall provide us with the appropriate information, texts, or files required for the individual design of the goods via the online order system or by email at the latest immediately after conclusion of the contract. Our specifications for file formats must be observed.

2. You undertake not to transmit any data whose content infringes third-party rights (in particular copyrights, name rights, trademark rights) or violates existing laws. You expressly release us from any claims asserted by third parties in this context. This also applies to the costs of legal representation required in this context.

3. We do not check the transmitted data for content accuracy and, therefore, assume no liability for errors.

§ 4 Right of Retention, Retention of Title

1. You can only exercise a right of retention if it concerns claims from the same contractual relationship.

2. The goods remain our property until full payment of the purchase price.

§ 5 Warranty

1. Statutory defect liability rights apply.

2. As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to inform us and the carrier as soon as possible. Failure to do so does not affect your statutory warranty claims.

3. If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed by us of the deviation before submitting the contract declaration and the deviation was expressly and separately agreed between the contracting parties.

§ 6 Choice of Law, Place of Performance, Place of Jurisdiction

1. German law applies. For consumers, this choice of law only applies insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence (principle of favorability).

2. The place of performance for all services from the business relationships existing with us and the place of jurisdiction is our registered office, provided you are not a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU or if your place of residence or habitual residence is not known at the time the action is brought. The authority to also call upon the court at another statutory place of jurisdiction remains unaffected.

3. The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

II. Customer Information

1. Identity of the Seller

Leslis GmbH
Postweg 4b
83209 Prien am Chiemsee
Germany
Phone: +49 (0)8051 6403355 (Mon-Fri 9am-6pm)
Email: support (at) leslis.de

Alternative dispute resolution:
The European Commission provides a platform for online dispute resolution (OS platform), which can be accessed at https://ec.europa.eu/odr.

2. Information on the Conclusion of the Contract

The technical steps for concluding the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions of the section "Conclusion of the Contract" in our Terms and Conditions (Part I).

3. Contract Language, Storage of the Contract Text

3.1. The contract language is German.

3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically secured using the browser's print function. After receipt of the order by us, the order data, the legally required information for distance contracts, and the Terms and Conditions will be sent to you again by email.

4. Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services can be found in the respective offer.

5. Prices and Payment Terms

5.1. The prices listed in the respective offers and the shipping costs represent total prices. They include all price components, including all applicable taxes.

5.2. The shipping costs are not included in the purchase price. They are accessible via a correspondingly designated button on our website or in the respective offer, are separately shown during the ordering process, and are to be borne by you in addition, unless free shipping is promised.

5.3. The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

5.4. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are immediately due for payment.

5.5. Price reductions linked to the purchase of a certain quantity of items (e.g. "15% for 2 sets", "20% for 3 sets or more") only apply if the corresponding quantity is not returned.

5.6. If partial use is made of the statutory right of withdrawal and items are returned as a result, so that the conditions for the discount granted no longer apply, the discount will be adjusted proportionally. The difference will be offset against the refund.

5.7. The calculation is based on the regular individual price of the items retained.

6. Delivery Conditions

6.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

6.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon handover of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment.

7. Statutory Defect Liability Law

The liability for defects is governed by the "Warranty" regulation in our Terms and Conditions (Part I).

These Terms and Conditions and customer information have been prepared by the IT law specialists of the Händlerbund and are continuously checked for legal conformity. The Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. For more information, visit: https://www.haendlerbund.de/en/services/legal-security/terms-conditions-service.

Last updated: 01.10.2023

The following translation is for information purposes only. Only the German version is legally binding.

General Terms and Conditions and Customer information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (Leslis GmbH) via the website https://leslis.de . Unless otherwise agreed, the inclusion of any own conditions used by you is contradicted.

(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his commercial nor his independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods .

(2) Already with the placement of the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are stored in the "Shopping cart". You can call up the "Shopping cart" via the corresponding button in the navigation bar and make changes there at any time.

After calling up the "Checkout" page and entering the personal data as well as the payment and shipping conditions, the order data will finally be displayed to you as an order overview.

If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Sofortüberweisung) as a payment method, you will either be redirected to the order overview page in our online shop or to the website of the provider of the instant payment system.

If you are forwarded to the respective instant payment system, make the appropriate selection or entry of your data there. Finally, the order data will be displayed as an order overview on the website of the provider of the instant payment system or after you have been redirected back to our online shop.

Before submitting the order, you have the option to check the information in the order overview again, change it (also via the "back" function of the Internet browser) or cancel the order.

By submitting the order via the corresponding button ("order subject to payment" or similar designation), you declare the acceptance of the offer in a legally binding manner, as a result of which the contract is concluded.

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of e-mails is technically ensured and, in particular, that SPAM filters are not used to prevent it.

§ 3 Individually designed goods

(1) You provide us with the appropriate information, texts or files required for the individual design of the goods via the online ordering system or by e-mail at the latest immediately after the conclusion of the contract. Our possible specifications for file formats must be observed.

(2) You undertake not to transmit any data whose content violates the rights of third parties (in particular copyrights, naming rights, trademark rights) or violates existing laws. You expressly release us from all third-party claims asserted in this context. This also applies to the costs of the legal representation required in this context.

(3) We do not check the transmitted data for accuracy of content and assume no liability for errors.

§ 4 Right of retention, Retention of title

(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 5 Warranty

(1) The statutory warranty rights exist.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to inform us and the freight forwarder of complaints as soon as possible. If you do not comply with this, this has no effect on your statutory warranty claims.

(3) Insofar as a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed to have been agreed if you were informed of the same by us before the contractual declaration was made and the deviation was expressly and separately agreed between the contracting parties.

§ 6 Choice of law, place of performance, place of jurisdiction

(1) German law applies. In the case of consumers, this choice of law only applies insofar as it does not deprive the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence (favorability principle).

(2) The place of performance for all services arising from the business relations existing with us as well as the place of jurisdiction is our registered office, insofar as you are not a consumer, but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or the place of residence or habitual residence is not known at the time the action is filed. The authority to also appeal to the court at another legal place of jurisdiction remains unaffected by this.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

II. Customer Information

1. Identity of the Seller

Leslis GmbH

Alte Rathausstr. 7

83209 Prien

Germany

Phone: +4980516403355 (Mon-Fri 9am-6pm/ GMT+1)

E-mail: info@leslis.de

Alternative Dispute Resolution:

The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be viewed at https://ec.europa.eu/odr.

2. Information on the conclusion of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the regulations "Conclusion of the contract" of our General Terms and Conditions (Part I.).

3. Contract language, contract text storage

3.1. The contract language is German .

3.2. We do not store the complete text of the contract. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically saved via the print function of the browser. After receipt of the order by us, the order data, the legally required information for distance contracts and the general terms and Conditions will be sent to you again by e-mail.

4. Essential characteristics of the goods or services

The essential characteristics of the goods and / or services can be found in the respective offer.

5. Prices and payment methods

5.1. The prices stated in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

5.2. The shipping costs incurred are not included in the purchase price. They can be called up via a correspondingly designated button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you in addition, unless free shipping has been promised.

5.3. The payment methods available to you are indicated under a correspondingly designated button on our website or in the respective offer.

5.4. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

6. Terms of delivery

6.1. The terms of delivery, the delivery date and, if applicable, existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

6.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during shipping only passes to you when the goods are handed over, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment.

7. Statutory warranty right

The liability for defects is based on the "Warranty" regulation in our General Terms and Conditions (Part I).

These terms and conditions and customer information were created by the lawyers of the Händlerbund, who specialize in IT law, and are constantly checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

last update: 01.09.2025